Widget Brain is the leading provider of AI services for Workforce Management. Our Automated Employee Scheduling service optimises your scheduling while taking all your local business specifics into account, leading to higher customer and employee happiness, improved margins and reduction of lost sales.
Customers love to be serviced quickly. Schedules that put the right people at the right time and place allows you to increase customer throughput.
Happy employees make happy customers. Make your employees happy with schedules that can be made earlier, ensure breaks and match their working preferences.
Making fair and compliant schedules can be challenging. That’s why we offer you to automatically create schedules without breaking labour laws and compromising on customer service.
The complete service consists out of two algorithms: Shift Creation and Shift Filling. They provide most value when working together, but they are also perfectly fine on their own.
Automatically create the right shifts for every department, role and skill to serve your customers within targeted service levels while adhering to all relevant business rules.
Assign your employees to shifts depending on their role, skill set and contract types. Our solution takes employee preferences into account and avoids violations of labour laws.
Ever wondered what fewer shifts do with your service level? Do you need to know how many employees you need of each kind? Want to make sure that your employees get the break they deserve? Get answers to all these questions with our Shift Creation algorithm.
Consider the whole scenario when generating a shift, including all time periods, roles, skills, and relevant business rules.
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Control the weights between competing priorities and calculate the costs of adding a shifts, letting customers wait or adding overtime
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The day that employees get their schedules, they will see that their preferences have been respected. This not only shows you care about them, but will increase their productivity as well. And you get to be extra happy because schedules comply to all rules and local labour laws.
Automatically assign employees to shifts while balancing preferences with staffing rules like skills and role restrictions, planned leave, minimum rest times and max hours per week.
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Create the schedule in one step where overtime and shift premiums are reduced and the probability of having to change schedules mid-operations is minimised.
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Our Shift Creation and Shift Filling algorithms are powerful alone, but they are more valuable in combination with our Labour Demand Forecasting, and Workforce Capacity Management Algorithms.
Optimise your workforce planning from beginning to end. Get the right people at the right time in the far future with Capacity Planning, but also optimise your workforce in the short term by accurately forecasting labour demand and automatically creating and filling those shift.
Predict future demand for strategic staffing and planning for the impact of holidays, seasonality, and events.
Get actionable insights on the gap between future supply and demand – And make strategic hiring / cross-training decisions within budget accordingly.
