Lead in the after sales market

AI services for Original Equipment Manufacturers

We work for companies just like yours

The OEM market is changing

The technical workforce is aging

30% of your loyal workforce is about to retire. Be sure to retain their knowledge and provide more service with an even smaller workforce.

Customers want more

Customers are expecting better quality, increased lifetime, more transparency and a better TCO while product complexity increases. How will you deliver this?

Laws are changing

Safety standards and environmental laws are becoming stricter. How will you make sure you keep your license to operate and create a sustainable business?

New capabilities improve your - and your customer’s - maintenance operations.

Improve your service levels and create a sustainable source of income from services and aftermarket products, by obtaining insights into how your customers are using your machines. Use this knowledge to offer managed services and performance contracts.

Diagnose faults remotely and offer remote troubleshooting.

Optimise your spare parts inventory and offering to customers.

Forecast demand for service jobs and optimise your service operation.

AI services that help to shape and scale the digital product portfolio for OEMs

Link your data to a root cause

with Root Cause Analysis

Store knowledge in a digital knowledge base of patterns and link them to their root causes.

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Automatically know what is happening

With Fault Diagnosis

Apply your digital knowledge base to automatically diagnose a fault when it occurs and take action directly.

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Predict what failure will happen when

With Failure Prediction

Determine when a condition leads to a critical machine failure and calculate the remaining useful life of the machine.

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Manage your planned downtime

With Maintenance Scheduling

Create realistic schedules whilst ensuring compliance, safety and maximise uptime and performance within budget and time constraints.

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