Make sure all required tasks are performed at the right time, the right place, and by the right person with our off the shelf task-scheduling algorithm.
Minimise idle and travel time by grouping tasks into logical shifts while taking pre-defined constraints and requirements into account.
Fairly distribute all tasks over employees in the most optimal order based on availability, skills, location and personal preferences.
Automatically assign employees based on the possible preferences your customers have to ensure higher customer satisfaction.
We account for employee and customer preferences as much as possible, but we always comply with local labour laws and regulations.
Our algorithms are easily plugged into your current rostering system. They are an enhancement, not a replacement.
Plan and assign tasks in your schedules in minutes and build quick what-if scenarios to test other outcomes and possibilities.
Task scheduling has never been fairer and more transparent. Configure rules and restraints relevant to your business directly in our complimentary UI. Within every shift, see which tasks are assigned to whom, when breaks are scheduled in and what the travel time is between tasks. Plan for different scenarios before pushing results back to your WFM system and sharing them with employees.
Task Scheduling is one part of the workforce management process. It works perfectly on its own but it works even better with our entire Workforce Optimisation suite.
Optimise your workforce planning from beginning to end. Make sure all task are executed and assigned to the right people with Task Scheduling, but also optimise your workforce on a higher level by accurately forecasting labour demand and automatically creating and assigning shifts.
This automated employee scheduling tool allows you to make optimal shifts that minimise costs while maintaining desired service levels and to assign shifts to employees to reduce overtime, while maximising compliance with labour laws and employee preferences.
Predict future demand for strategic staffing and planning for the impact of holidays, seasonality, and events.
Get actionable insights on the gap between future supply and demand – And make strategic hiring / cross-training decisions accordingly while keeping your labour budget in check.
When it comes to child care, parents want the best for their children. G8 Education is one of those trusted centers. We talked with Jason Ball, COO at G8, about their challenges with volatile demand and scheduling efficiency at the start of the COVID-19 crisis and finding the solution in AI and automation to ensure quality care, meet employees’ needs and comply with regulations in their scheduling. Read more.
Let’s face it - It's hard to create efficient schedules that meet the fluctuating demands in a contact center. However, there are a few effective scheduling approaches that can help you out. Read More
As supermarkets evolve to catch up with exciting technology, the need for improved operational efficiency is revealed, primarily through employee scheduling. Creating more efficient scheduling offers supermarkets the opportunity to reduce lost sales, minimise labour costs, and improve employee happiness. How? Read more.