Be well prepared for future guests by forecasting exactly what their needs will be.
The waiting is over. Your guests will always be first in line.
A warm welcome, clean rooms and quality service - only realised by professionals with a smile.
First, we need to forecast how many guests you can expect in the future, which is crucial for pricing and operations. Demand for hotels is highly fluctuating due to local events, promotions, seasonality and reviews. We deliver a solution that adapts to every hotel and takes external factors into account, delivering you the highest accuracy per hotel.
So now we know how many guests will arrive and rooms to rent out. How many front-desk staff, housekeepers, bartenders and security guards do we need at what time to cover the demand? Use your labour standards and our demand-to-labour allocator to adequately translate expected demand into required headcount.
To make sure there are enough people to serve guests, we need to translate the required labour into shifts that we can assign to staff to. We make shifts for everything, from checking in and out to housekeeping, all while avoiding a situation where your staff does not have a clear task. We make sure the shifts are aligned with local labour laws and contracts.
So who will be working when? Your staff obviously has a preference on when to take leave and when to work. We make sure schedules obey as many preferences as possible, while making sense economically and taking fatigue and compliance rules into account. We also help you bring labour laws violations to an absolute minimum and prevent contractual under or over hours.
Do you want to know how many rfront-desk staff, housekeepers and cooks you will need to train and hire in the next six months? As the hotel business is dynamic, an accurate assessment is difficult to make. Our capacity management solutions help you to make a workforce outlook based on expected demand, costs, employee turnover and seasonality. This way, you will make gut-feel decision making something from the past.
Our solutions do not replace your current solutions, but enhance them. This way, your hotel staff’s workflow will stay the same and we avoid long development cycles.
What does the implementation look like?
A positive guest experience is enabled by happy employees. Request a demo to learn how your customer AND employee satisfaction can be increased by creating fair schedules using our automated employee scheduling tool.