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Workforce Optimisation: Why It Should Be Top Priority in Retail

Workforce optimisation is a game-changing science that could have major impact on the way workforce is managed. It keeps employees happy, improves customer service and reduces costs. That’s all accomplished by automatically forecasting demand, creating shifts and filling these shifts. This is particularly interesting for retail, where a lot of stores, employees, complicated legislations and personal preferences have to be coordinated. Luckily, algorithms make this work easier. In the end, workforce optimisation algorithms help retailers gain more happy customers and thus more sales.

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